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Rockley, Ann – Technical Communication: Journal of the Society for Technical Communication, 1993
Describes how an analysis of Ontario Hydro's conversion of 20,000 pages of paper manuals to online documentation established the scope of the project, provided a set of design criteria, and recommended the use of Standard Generalized Markup Language to create the new documentation and the purchase of the "Dinatext" program to produce it.…
Descriptors: Database Design, Information Processing, Online Systems, Postsecondary Education