Troubleshooting is a particular problem-solving process comprising error detection, fault diagnosis, and system restoration. Since automation of systems has become increasingly complex and ubiquitous, troubleshooting skills are crucial to maintain safety and security in a variety of contexts. The planned study aims at examining troubleshooting…

In the era of the Internet-of-everything, learning the principles of data communications and networking is inevitable for many electrical engineering disciplines. The paper addresses the effectiveness of teaching the fundamentals of data communications and networking using a dedicated lab course as a co-requisite to a classic lecture-based course.…

Face-to-face computer-supported collaborative learning (CSCL) was used extensively to facilitate learning in classrooms. Cloud services not only allow a single user to edit a document, but they also enable multiple users to simultaneously edit a shared document. However, few researchers have compared student acceptance of such services in…

Simulation environments make it possible for science and engineering students to learn to interact with complex systems. Putting these capabilities to effective use for learning, and assessing learning, requires more than a simulation environment alone. It requires a conceptual framework for the knowledge, skills, and ways of thinking that are…

People use external knowledge representations (KRs) to identify, depict, transform, store, share, and archive information. Learning how to work with KRs is central to be-coming proficient in virtually every discipline. As such, KRs play central roles in curriculum, instruction, and assessment. We describe five key roles of KRs in assessment: (1)…

Owing to the popularity of computers and computer networks, fostering the web-based problem-solving ability of students has become an important educational objective in recent years. This study attempted to compare the effects of using selected and open network resources on students' intentions with regard to their information system usage by…

How do we model and improve technical problem solving, such as network subnetting? This paper reports an experimental study that tested several hypotheses derived from Kolb's experiential learning cycle and Huber's problem solving model. As subjects solved a network subnetting problem, they mapped their mental processes according to Huber's…

Discussion of performance assessments that test for higher-order thinking and problem solving focuses on research by the National Center for Research on Evaluation, Standards, and Student Testing (CRESST) that assessed student problem solving using networked computers and the Web, where both performance and process data could be reported back to…

In the past three years, higher education institutions have made a number of moves to secure their critical systems and protect their users, resulting in a marked change in the techniques used to combat security threats. Today, continued progress may depend on the development of an enterprise IT security program. (Contains 10 notes.)

The Universidad Nacional Autonoma de Mexico is connecting its 14 high schools to Internet. Three UNAM institutions designed a foreign-languages instruction model based on international cultural and scientific exchanges via computer networks. Mexican students studying English are interacting with English-speaking people, solving real problems, and…

Educational institutions that wish to implement a specialized teaching laboratory often have a variety of obstacles to overcome. Some of these obstacles are related to adapting existing classroom infrastructure, building the laboratory, and meeting the demands for multiple-use classrooms to maximize the return on investment. In some cases, such as…

Discusses three school activities--electronic messaging, problem solving, and database searching--that make use of computer telecommunications. Multipurpose services, equipment and software, training and support, low-cost start-up ideas, and the role of the library media center are also covered. Two recommended publications on telecommunication…

Describes a study that investigated the activities of engineering students working on a collaborative design project in a distributed multimedia environment. Topics discussed include learning as a social process; face-to-face and video communication; problem-solving techniques; use of interactive media; the construction of knowledge; and group…

Discusses three evolving paradigms for supporting learning and work performance: instructional design, performance support, and network systems. Describes an overall trend toward greater flexibility and empowerment, and shows how each paradigm reflects the technologies available at the time of its initial development. (AEF)

The author believes that information technologies are powerfully heuristic in addressing one of education's deepest ambitions. Following Engelbart's paradigm, he sees these technologies as augmenting human intellect, not simply because they permit high-speed calculations but also because they externalize our own cognitive processes in a way that…