Many graduate programs for professionals (public policy, public administration, business, international affairs, and others) use client-based experiential learning projects, often termed "capstones," in which students combine theory and practice to benefit an outside client. Increasingly, undergraduate programs use client-based capstones…

Blended learning models of training and education are gaining in popularity and availability. While such models are appealing for variety of reasons, they are not without unique challenges and concerns. Practitioners face ethical decisions every day and blended training models create their own set of circumstances that could become problematic…

This article considers the notion of service-learning (SL) as essentially different from other similar activities, such as philanthropy, charity, voluntarism, or a single act of kindness which are "one-way" socially engaged activities. Service-learning is different because it necessarily entails reciprocity and mutuality which are "two-way"…

Knowledge workers in software firms solve client problems in sequential and cyclical work processes. Sequential and cyclical work takes place in the value configuration of a value shop. While typical examples of value chains are manufacturing industries such as paper and car production, typical examples of value shops are law firms and medical…

Describes the contribution of school psychology to the educational enterprise by analyzing activities as school psychologists and program trainers. Highlights sources of stress and strain in the field and recommends mechanisms for handling such issues. (KS)

Consultation is a relationship between two or more professionals for the purpose of exchanging information and cooperation. Guidelines which define the consultation relationship include: (1) the job-centered relationship; (2) the strength-building relationship; (3) the communication relationship; and (4) the choice of action. (JN)

Suggests that communication consultants are diverse in degree qualifications, in disciplines, and in kind of consulting services offered. Also suggests that consultants serve large businesses and that they conduct various writing and nonwriting workshops for client organizations. Notes that word-of-mouth and college referrals are important means…

Eight rules for dealing with the new training technologies in the late twentieth century are described. They concern rising costs, choosing the right training technologies, support services, courseware, resource allocations, facilities planning, in-house training, and program sharing. (For parts I and II see CE 512 535.) (CT)