This article theorizes the wait list as an underexamined vehicle of administrative burden. Wait lists are now common within the U.S. social safety net, yet little research has considered their administration. Drawing on a surprising case of Massachusetts' declining wait list for subsidized childcare, I find that administrative burdens were…

University-based living labs serve as open innovation platforms that foster collaborative research and experimentation across various disciplines. These labs bring together academics, citizens, community organisations, companies, and other entities to collectively address complex contemporary issues. The labs' managers are expected to adopt…

Examining the teaching and learning of English as a Second Official Language (ESOL) in Cameroon through language laws and other official documents (like the syllabi) in terms of their actual implementation is an important step in the development of ESOL education. Such investigations may contribute to the strengthening of the minority official…

Purpose: The purpose of this paper is to discuss the critical realism (CR) philosophical viewpoint and how it can be applied in qualitative research. CR is a relatively new and viable philosophical paradigm proposed as an alternative to the more predominant paradigms of positivism, interpretivism and pragmatism. This paper reviews the concept, its…

The ability to think in terms of a system is critical to achieving common direction, alignment, and commitment in highly distributed health systems. In Canada, provincial and territorial ministries of health provide leadership on the direction of health reform while leadership to align system levels is determined by a far more distributed group of…

We examine how low-income parents who apply for North Carolina's Opportunity Scholarship program navigate major obstacles to their full participation in this means-tested private school choice program. Using a mixed-methods approach, this study draws upon administrative data from the state agency that oversees the program, surveys of every…

In this paper we explore collaboration in the context of the educational services industry (ESI). We look to literature from the communication field to consider ethical strategies and methods for ensuring the validity of the outcomes of collaborative working. Drawing on Collaborative Product Development and conversation theory we devise four…

This article analyzes the reasons behind the end of the ICT in education policy (Enlaces) driven by the Chilean Ministry of Education for 25 years. The argument is that the institution that sought to give sustainability to this policy over time, ended up losing its ability to lead relevant responses to the educational challenges posed by the…

This chapter describes a framework to guide collaboration between institutional research and other campus offices. Three examples are then provided to illustrate how the framework was applied successfully to actual projects.

Paul Burstow, a former minister for social care, was once charged with finding savings in care services. He completed his last two years, cut the Valuing People Now programme early, and returned to the back benches. He did, however, draft a Care and Support Bill and has subsequently used this experience to chair a joint Parliamentary Scrutiny…

This paper describes the development of a partnership between three campuses to develop a (DL) education program-serving employees of county and tribal Health and Human Service Departments in remote rural areas of California. Specifically, the program supports the development of a career pathway for students living in isolated regions of Northern…

Student-run advertising, public relations or integrated communications agencies at colleges and universities give students hands-on client experience, help them develop their professional skills and provide students with an understanding of how to work within an agency structure. For faculty advisers, managing a successful student-run agency can…

As ideas and personnel flow across borders, there are many opportunities for instructional designers to collaboratively design online modules with international teams. These collaborations can take many shapes, as varying levels of localization and within-team communication are employed. This paper looks at ten guiding principles that are shaping…

Analysis of Linking Intergenerational Networks in Communities (LINC), a 5-year collaboration among a university, private agency, and state offices of aging and education, resulted in the following lessons for collaboration: (1) establish individual and collaborative roles and responsibilities; (2) develop effective communication strategy; (3) use…

A two-day workshop designed to promote sharing of personnel, expertise, and research facilities between Colorado State University and 20 federal agencies for their mutual benefit is described, and the results of a follow-up survey are discussed. (MSE)