This study aimed to identify the income-generating activities and explore its management model using the case study method. In-depth interviews and documentation were used to collect data. The sample used purposive sampling from 26 study programs. Government subsidy, which is meant to cater to tuition and operational expenses, has been inadequate.…

This article highlights the importance of leadership engagement throughout the leadership learning process, adding to the leadership learning framework literature. We include a brief overview of leadership engagement as it relates to user-centered design (UCD), commonly utilized in information technology companies. The authors offer how UCD can…

A unique line of WPA scholarship highlights the bodily, mental, and emotional toll of administering writing programs, which has prompted analysis of the institutional mechanisms that produce frustration in WPA work. Writing programs are comprised of a wide range of (non)human institutional forces in often incoherent and unsustainable ways, which…

As Spanish heritage language (SHL) programs grow nationwide, SHL program directors (PD) are tasked with negotiating the intricacies of either building an SHL program from scratch or carving space for a program that, unlike second language (L2) programs, are not institutionalised. Considering the evidence of deeply embedded dominant language…

Deans, associate deans, and department chairs in higher education institutions manage not only their departments' course offerings but also faculty and students who teach and learn both in person and online. Possessing a good understanding of how to plan, supervise, and evaluate online degree programs for maximum efficiency, optimum student…

Little is known about how the complex notion of higher education quality is understood and (strategically) handled by a specific group of key university actors: directors of educational programmes. A framing analysis of in-depth interviews was conducted to explore how bachelor-programme directors in Dutch social science departments understand and…

This study analyzed the transformation of a departmental culture through a process of implementing a new mission statement. The revised departmental mission promoted positive practices and rituals that transformed faculty relationships and student learning. These positive and ethical practices were derived from social constructionist principles,…

The purpose of this study is to evaluate the opinions of those working in Provincial Directorates of Youth and Sports -- serving as the field service within the body of General Directorate of Sports affiliated to the Ministry of Youth and Sports in Turkey -- regarding the applicability of Six Sigma management model by some variables.…

The nation's leading academic hospitals aspire to being the leader in medical research, but as the role of medical research grows in size and complexity, many departments are left without proper research support or oversight. This research explored the need for a research administrative support program to resolve many of the issues facing faculty…

In this paper we explore collaboration in the context of the educational services industry (ESI). We look to literature from the communication field to consider ethical strategies and methods for ensuring the validity of the outcomes of collaborative working. Drawing on Collaborative Product Development and conversation theory we devise four…

The urgency of problem under investigation due to fact that increasing demand of the information technology infrastructure development in current conditions of educational institutions functioning, including formation of the information-educational environment point of view. Offered organizational and economic model of constructing processes for…

This article develops and implements an agile management approach in higher education. Such an approach follows core practices, such as project plans. The project manager has to identify the agility drivers that represent changes and pressures; prioritize agility capabilities to take advantage of changes; identify agility providers to obtain…

I revisit the so-called Illinois Decision of 1955, which eliminated basic writing from the University of Illinois Rhetoric Program and caused a chain of similar programmatic actions on other campuses nationwide. I contend that reviewing and archiving the Illinois Decision as a locally specific act with multiple actors besides WPA Charles Roberts…

Online programs are often viewed as a cost-efficient strategy for increasing revenue for shrinking university budgets but this may not be an accurate assessment. Responsibility Centered Management (RCM) is a budgeting model that is purported to increase efficient delivery of academic programs. As RCM budgeting models have been embraced, many…

This article focuses on coordination between governance actors in higher education. The object of the study is a department at a public university, seen as a multi-project environment. The purpose of this article is to illustrate and analyze project governance as a tool that allows departmental management to coordinate with the authorities, the…