Today's marketing instructors are faced with the challenge of improving their students' soft skills to prepare them for today's business environment. Numerous authors have noted that client-based/-sponsored projects help students improve the soft skills they need to succeed in the business community. This article provides detailed guidelines on…

This article discusses the basic characteristics of organization, administration, supervision, and specific problems of human service organizations and relates them to the concept of power. The author proposes an integration of the two models of supervision so that the administrative and teaching functions will both be served. (Author)

Discusses Continuous Quality Improvement (CQI) as a way to manage human service organizations that involves the participation of individuals with developmental disabilities, parents, and employees in the pursuit of consumer satisfaction and continuous improvement. Also addresses how program evaluation can be used in conjunction with CQI…

A program that combines management skill development and applied gerontology is described. It includes five components: core courses, management courses, electives, gerontology courses, and fieldwork. A survey of graduates shows that job opportunities exist and that training has proven successful. (MSE)

The PERFORM acronym is a model designed to help clinical managers by highlighting key concepts of program management. The concepts covered in this model are planning, evaluation, rules and regulations, funding and financing, organizing, relationships, and maintenance. (Author)

As a result of a survey of 580 top human services organization executives in six New York State metropolitan areas, it is recommended that agency management personnel improve the breadth and depth of their management, leadership, and administrative skills. Few major curriculum changes were recommended, and time and financial constraints were seen…

Describes strategies of retrenchment currently used by social agencies in response to federal funding cuts, including attrition, lobbying, and across the board cuts. Alternative approaches are offered that might be more effective and garner public support for social welfare programs, such as improving management and setting priorities. (JAC)

A study compared the values and personal orientation of beginning graduate students in social work (MSW) and business administration (MBA). The qualities on which MSW students outscored MBA counterparts all supported effective leadership of human service agencies. It is recommended that social work education focus more on training future managers.…

This index, containing 450 abstracts on human services, is published quarterly to make available a broad range of documents to those responsible for the planning, management, and delivery of human services. The entries are arranged alphabetically by title and indexed by subject matter. Each entry includes the title, order number, source, price,…

A survey of students in a large master's program in social work investigated student training in and experience with computers and attitudes about computer applications for human service activities. The value of the findings in curriculum planning, practica development, computer resources management, and faculty and agency involvement are…