Competencies (knowledge, skills, and dispositions) enable employers and educators to speak a common language regarding what computing graduates are expected to demonstrate on the job. This study focuses on competencies required by managers in the computing industry, based on semi-structured interviews of ten individuals in managerial roles, such…

Although the annual performance review has received much criticism from practitioners and researchers alike, organizations continue to use coaching and/or reviews to maximize employee effectiveness and minimize liabilities. A semester class is a great context to practice skills relating to tracking and reviewing performance. This article describes…

Taking small steps toward change is a sensible way to improve the leadership and management practices in an early care and education program. A director must be able to make continuous improvements without alienating staff by asking them to make drastic changes that seem overwhelming and unachievable. Taking on change one step at a time is a way…

The (British) Adventure Activities Licensing Authority ensures that adventure activities are run by competent people who follow good practices. Discusses how the technical competence of technical advisors is determined, and how their role varies in different situations. Legal responsibility remains with the provider, who must ensure that someone…

Systematic staff appraisal/performance management has been assumed to be an important part of quality management in higher-education institutions, but past approaches to it have had confused purposes and have made minimal contributions to enhancing institutional performance. For performance management to be relevant, it must focus on leadership of…

To ensure worker safety, fleet safety managers need professional staffs, good access to top management, and sufficient authority to discharge their duties. Safety programs should include careful driver hiring; training, including orientation, testing, and practice; comprehensive accident reporting; and cooperative compliance programs with…

Addresses the importance of camp evaluation, including the role of formative and summative evaluations; overviews areas of evaluation such as administration, facilities and grounds, programming, and staff; describes functions of evaluation, including human relations, technical function, and conceptual function; describes evaluation tools; and…

College and university advancement managers offer these keys to motivating employees: open communication, acknowledgement of management style, team building, encouragement of innovation, spreading opportunities broadly, promoting personal growth, creating reward systems, evaluating fairly, and strong leadership. (MSE)

A discussion of student-employee management in the college admissions office looks at the philosophy underlying student use in this function, employee recruitment and hiring practices, training and compensation, monitoring of student-employee performance, and the personal and professional rewards of working with student employees in this context.…