The British Columbia Telephone Company's systematic approach to curriculum development, which relies heavily on the needs assessment step, is described along with its practical applications. This process allows training departments to focus their resources on the design and implementation of education to solve specific performance problems and…

Businesses with limited resources to invest can successfully carry out programs that promote healthful behavior in their employees. The design and implementation of such a program, which encourages exercise, healthful eating, weight management, nonsmoking, and stress management, is described. (PP)

Outlines a procedure for designing an industrial skills training program in which the trainer prepares a job analysis by actually learning about the job duties and equipment; writes instructional objectives for each equipment section; and combines sets of job photos, scripts, objectives, and other information into a study guide for trainees. (MF)

Describes the process by which trainers designed and ran an employee clerical skills programs and prepared modules, such as communication skills and creative thinking/problem solving, to be included in courses where needed. The flexibility of this learner-centered training was more effective than any standard course or package. (MF)