One of the toughest challenges in an academic library systems office is how to manage and present the extensive selection of electronic resources from a variety of vendors. At York College of Pennsylvania, the authors participated in an admissions-driven web revision cycle and used a campus-provided CMS for 8 years. During this time, they tried…

Higher education institutions are increasingly looking to online education as a means to broaden their market reach, increase student enrollments and ultimately realize increased tuition revenue. Many institutions, however, find that they have insufficient infrastructure resources to launch one or more fully online learning programs. A small…

This study investigated outsourcing of the development of visual, animated and interactive learning objects for mathematics education by a Norwegian university to software vendors in China. It sought to understand the challenges in this outsourcing engagement and competences needed to meet the challenges. The authors tested outsourcing strategies…

The University of Washington (UW) adopted a dual-provider cloud-computing strategy, focusing initially on software as a service. The original project--to replace an obsolete alumni e-mail system--resulted in a cloud solution that soon grew to encompass the entire campus community. The policies and contract terms UW developed, focusing on…

In both purpose and practice, general education in American higher education has experienced several recurring debates and national revivals. In a world with constantly evolving technology, students need a strong general education to be flexible and adaptable to the changes of the world. General education is an important component and requirement…

Integrating news services into an intranet can be tricky. Even within related organizations, slight differences in subscriptions and end-user needs can necessitate different integration approaches. This article examines how the World Bank and the International Monetary Fund took separate approaches to tackle the same integration challenge in…

This digest presents a reprint of an article which examines management principles that should be considered when implementing library end user searching programs. A brief discussion of specific implementation issues includes needs assessment, hardware, software, training, budgeting, what systems to offer, publicity and marketing, policies and…

Describes how a library automation system administrator developed a computer support network for the Finger Lakes Library System's (New York) evening and weekend hours. Discusses support options and decision-making factors--hiring extra staff, utilizing vendors, pagers, cellular phones, or contracting for third-party support. After employing staff…

Describes the selection of an automated library system for 11 university cluster libraries in Wisconsin, from the decision to automate and the development of a proposal request, through the selection process itself. Appendices include a chronology of events, participants in the process, a checklist of activities, and additional suggestions.…

Describes how the petrochemical employers of Texas City, Texas developed a fully accredited two-year associate degree program at the local community college tailored to train process operators for entry into the refining and chemical industry. Discusses planning; scholarship funds; vendor and community support; student population; outcomes of the…