Purpose: The purpose of this study is to examine the impact of educational service quality (ESQ) on student academic performance via the mediating role of student satisfaction. Design/methodology/approach: To serve the study's purpose, the study adopted a quantitative research approach. Three public universities representing 30% of the ten public…

In South Africa Education White Paper 6 introduced the establishment of Institutional-Level Support Teams (ILST) at school level to support the learning and teaching process by identifying and addressing learner, teacher and institutional needs. The core priority of these teams is to implement properly co-ordinated learner and teacher support…

Students diagnosed with specific learning disabilities, autism, or emotional disturbance may also receive speech-language services as part of their individual education program. This article focuses on the use of telepractice for providing speech-language services in schools. The benefits of telepractice are described, including the accessibility,…

This article explores an action-oriented research study designed to provide better understanding of ways to leverage school and community partnership through family engagement, focusing on the development and enactment of an approach to nurture family-school partnerships. Specifically, in partnership with seven school districts, a team of…

Rigorous evaluation of social and emotional learning programs requires the use of measures that provide reliable and valid information on the meaningful differences in children's social emotional skills across treatment and control groups, as well as changes over time. In contexts affected by conflict and crisis, few measures can provide the…

The Educational Psychology Service in this study has responsibility for providing group supervision to Emotional Literacy Support Assistants (ELSAs) working in schools. To date, little research has examined this type of inter-professional supervision arrangement. The current study used a questionnaire to examine ELSAs' views on the supervision…

Background: Academic and pastoral support is fundamental to the achievement of a high-quality student learning experience. Aim: This study reports on full-time undergraduate students' views on the effectiveness of academic and pastoral support in one higher education institution. The intent of the study was to explore how academic and…

The research presented in this article aims to validate quality assessment parameters for student support at higher education institutions. Student support is discussed as the system of services provided by a higher education institution which helps to develop student-centred curriculum and fulfils students' emotional, academic, social needs, and…

The 2001 renewal of the United States' Title I program instituted the Supplemental Educational Services (SES) program, through which students attending schools that fail to make adequate yearly progress (AYP) for 3 consecutive years are offered tutoring in core subjects. Although some SES evaluations have measured provider effects on student…

This paper examines two IMLS-funded scholarship programs that targeted non-traditional LIS students, documenting non-academic aspects of the programs that participating students identified as most important to the successful completion of their academic programs and to their establishment as contributing members of the professional library…

The Community Outreach Centre (COC) is part of the Community Development portfolio in the Division of Student Affairs at Queen's University in Kingston, Ontario, Canada. It opened in fall 2007 as a resource and support centre for students who live off campus. The overarching goal of the centre is to cultivate community among off-campus students…

Children with hearing loss are best served through the collaborative efforts of their parents and a team of professionals. For communication development and educational achievement, speech-language pathologists and teachers of the deaf working together can have a profound impact. A collaborative approach to assessment, direct instruction, and…

This description of counseling and psychotherapy services at Amherst College begins with our heritage from the "mental hygiene" movement of the nineteenth century, the founding of the first university mental health services and the later development of a counseling center tradition. By tracing the evolution at Amherst, from a brief…

The specialty preparation program within the speech-language pathology master's degree program at Nazareth College in Rochester, New York, was designed to train speech-language pathologists to work with children who are deaf and hard of hearing, ages 0 to 21. The program is offered in collaboration with the Rochester Institute of Technology,…

This profile describes the University of Hartford's new Master of Education degree program in Aural Habilitation and Education of Hearing-Impaired Children. The Aural Habilitation and Education graduate program was conceptualized as a model partnership between Capitol Region Education Council (CREC) Soundbridge, the largest public provider of…