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Peer reviewedEstes, Carroll L.; Zulman, Donna M.; Goldberg, Sheryl C.; Ogawa, Dawn D. – Gerontologist, 2004
Purpose: This article reports findings from a nationwide study on factors associated with the perceived effectiveness of state Long Term Care Ombudsman Programs (LTCOPs). Design and Methods: Researchers conducted telephone interviews with ombudsmen from the 50 state programs as well as from Washington, DC, and Puerto Rico. Data from the National…
Descriptors: Foreign Countries, Organizations (Groups), State Programs, Social Environment
Peer reviewedChaney, A. Clare Buie – NASPA Journal, 1983
Identified and examined the operations of 15 offices of the ombudsman in which the ombudsman is a student. Results showed students, faculty, and administration were generally satisfied with how the ombudsman duties were handled and agreed the program is effective in alleviating student frustration. (JAC)
Descriptors: College Students, Higher Education, Models, Ombudsmen
