This systematic review used framework synthesis methodology to explore literature describing problem-solving, circle and consultation groups in schools (PSGs). The review sought to understand the underlying mechanisms which contribute to the reported success of these groups. Key themes contributing to positive outcomes associated with these groups…

External quality audits are now being used in universities across the world to improve quality assurance, accountability for quality education and transparency of public funding of higher education. Some countries such as Australia, New Zealand, United Kingdom, Sweden and Denmark have had external quality audits for more than a decade but there…

A survey of 83 quality circle members determined that there was no single variable that consistently emerged as the most important contributor to the effectiveness of quality circles. Member training did appear to be stronger than the other variables. (JOW)

Examines the organization of quality circles in Italy, the training aspect of these quality circles, and advantages and limitations of quality circles. For successful circles, the author recommends a feasibility study by qualified consultants, an experimental pilot project confined to certain parts of the company, and a fully informed management.…

Data from two surveys of manufacturers (325 of 650 responded) suggest that those with quality improvement programs jointly administered by labor and management achieve significantly greater improvements than those with no programs. Those with programs administered solely by management fared no better than those with no programs. (Author/SK)

Examined the motivation to attend quality circle (QC) meetings and the task performance of 47 QC's over a three-year period as a function of self- versus management-initiation. Results showed that although they attracted fewer members, management-initiated QC's solved more problems and solved their problems faster than did self-initiated QC's.…

A study was conducted to determine any perceptual differences toward quality circles in a chemical plant. It also tried to determine if any perceptual differences that might be found could be related to attitudes toward the circles themselves or the attitudes toward circle members. Length of service was also a factor. (CT)

Used a quasi-experimental design to assess the effect of a quality circle intervention on behavior and attitudes of 88 employees at a large Midwestern organization. Results provide mixed support for the purported ability of circles to improve work behavior with no change for absenteeism and productivity but positive change for quality of work.…

A study with 206 federal government employees reveals that degree of voluntary participation in quality circles is positively related to following quality circle guidelines and that following such guidelines is positively related to economic gain. Implications of voluntary and nonvoluntary participation on cost-benefit outcomes is discussed. (SLD)

Reviews the evolution of the Quality Educator Program (QEP), sponsored by the United Auto Workers at General Motors (GM), which employs teachers, school administrators, and college faculty each summer at GM assembly plants. Participation in QEP allows educators and those in industry to interact and demonstrates quality networks in practice. (SLD)