The article examines how higher education institutions respond to ambiguous governance instruments. A key focus is how ambiguity is tackled in the interpretation and implementation processes. Building on theoretical perspectives from institutional analysis of organisations, an empirical point of departure is the analysis of ten higher education…

Purpose: This paper aims to contribute to the literature on distributed sensemaking by studying how the police establish and develop their new position as police contacts during the police reform. Design/methodology/approach: The authors studied how the position of police contact, a cornerstone of the recent Norwegian police reform, was…

The paper presents a framework for school guidance in the twenty-first century that focuses the guidance approach, on promoting lifelong learning and takes into account the impact of VUCA (volatility, uncertainty, complexity, and ambiguity). It outlines the goals, objectives, and key players involved in guidance approach and provides a structured…

The 2020 COVID-19 crisis forced universities to make a dramatic shift to emergency remote education (ERE). While the urgency of the pandemic is gone, schools continue implementing ERE, but more often on a short-notice, short-term basis in response to various situations. This research examines students' suggestions for improving university…

Higher education institutions are increasingly looking to implement online and distance learning (ODL) options for students. Professional development for the design of ODL is needed to support these strategies. This study explores how, in what ways, and to what extent, design for ODL approaches from a series of Learning Design & Course…

In response to a gap in the literature and to inform school counseling practice, we conducted a phenomenological study of school counselors in five states and 10 school districts, examining their experiences with Section 504 of the Rehabilitation Act of 1973 in pre-K--12 schools. Overall, school counselors communicated challenges in their…

The study's target is to analyze how field-level coalition leaders, namely, the founding principals of Israeli specialized schools, perceive a "high-ambiguity and high-conflict" symbolic educational policy that apparently opposes the basic values that underlie the foundation of specialized schools. Based on an analysis of qualitative…

Professional learning communities (PLCs) have been recognised as having the potential to raise the quality of teachers, teaching and student learning through structured teacher collaboration, and have been featured prominently in Singapore and Shanghai--both considered top-performing Asian societies in the Program for International Student…

This case study investigates the pedagogical leadership role of the Adult Education Officer (AEO) in the area of Vocational Education and Training (VET) to meet the requirements of the Bruges Communiqué (2010). The study found that the AEOs interviewed are working to implement a confused system imported from other countries that has yet to be…

In South Africa, up to 70% of children of school-going age with disabilities are out of school. Of those who do attend, most are still in separate, "special" schools for learners with disabilities. This situation prevails despite the push for the educational inclusion of learners with disabilities over twelve years ago by the South…

Principals' implementation of national reforms in the educational arena resembles a wild ride on a roller coaster as they face with contradicting demands, ongoing confusion and ambiguity. As critical change agents, principals interpret and translate reform demands into local practices through a process of sense-making. This current qualitative…

The higher skills policy of the UK New Labour Government emerged from the recommendations of the Leitch Review of Skills, and was implemented in England between 2007 and 2010. The policy aimed to encourage higher education (HE) institutions to engage with employers and employer representative bodies to design and deliver HE provision that…

While a great deal of attention has been given to evaluating how well policies are implemented, that is, how well they are realised in practice, less attention has been paid to understanding and documenting the ways in which schools actually deal with the multiple, and sometimes opaque and contradictory demands of different "types" of…

This article examines the case of how the City University of New York (CUNY)--its central administrative offices and two of its community colleges--has addressed the issue of college access for undocumented immigrants in its implementation of New York's college in-state resident tuition (ISRT) policy for this population. It highlights the role of…

Purpose/Objectives: The purpose of this study was to describe a school district's experience of implementing its School Wellness Policy (SWP) and examine school personnel's knowledge and perceptions of the SWP implementation. Methods: Thirty-one school personnel from five elementary schools in a school district in Texas were recruited, including…