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Harris, Roma M.; Michell, Gillian – RQ, 1988
Master's students in library science and students in a library technician program were asked to read scripts of reference interviews in which the amount of bibliographic instruction and the "maleness" or "femaleness" of questions were varied. They were then asked to make a judgment about the competence of the reference…
Descriptors: Competence, Interviews, Library Instruction, Library Services

Conant, Cynthia; Weikart, Natalie – Public Libraries, 1990
Describes the components of a life skills program for young adults: a video of library scenes; informational material and coupons; library card applications; presentation of library services; an evaluation questionnaire; experience with community information resources; and library tours. A training package for other libraries and student and…
Descriptors: Adolescents, Community Information Services, Daily Living Skills, Early Parenthood