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The Effective Negotiator--Part I: The Behaviour of Successful Negotiators.

Peer reviewed

Rackham, Neil; Carlisle, John – Journal of European Industrial Training, 1978

Describes the research method and the results of behavior analysis of successful negotiators during actual negotiations between union and management representatives and the behaviors that distinguish the skilled from the average negotiators. (MF)

Descriptors: Administration, Arbitration, Behavioral Science Research, Collective Bargaining

Online Access to Literature in Industrial and Labor Relations: The Cornell Experience.

Peer reviewed

Law, Gordon T., Jr. – Behavioral & Social Sciences Librarian, 1984

Study of online searching experience in Martin P. Catherwood Library, New York State School of Industrial and Labor Relations at Cornell University, presents results of five years of collecting data on bibliographic files accessed. A ranking of 10 most frequently searched files and commentary on pattern that emerges are provided. (EJS)

Descriptors: College Libraries, Databases, Higher Education, Information Retrieval