This study explores the factors that affect the accumulation of employee emotional capital and the subsequent returns generated in an organisation. It uses qualitative research methods based on interpretative phenomenological analysis (IPA) to collect data which enables an in-depth investigation of the lived experience of the participants. This…

New competencies are required given new technologies, shifting business strategies, changes in external environment, such as COVID-19 crisis as well as many other factors. The aim of this paper is to identify key competencies and create a construct describing contribution of specific groups of competencies related to technical, managerial and…

APPA's highest institutional honor, the Award for Excellence in Facilities Management (AFE), recognizes those educational institutions whose facilities management organizations demonstrate quality in overall operations and effectiveness. The two most recent recipients, Arkansas State University-Jonesboro (ASU-J) and the University of Nevada-Las…

Staffing practices in student affairs administration are important functions that impact the success of the organization and students served. This study used the Integrated Model of Staffing Practices (IMSP) as a framework to examine the type and frequency of conference programs related to the IMSP offered by 2 national student affairs…

Understanding the intricacies of managing the life cycle of international personnel is a conundrum that continues to perplex HR managers in the global business arena. Although the notion of adjusting to a socioeconomically and culturally distant environment has been explored extensively from the expatriate perspective, the critical issue to…

Purpose: The aim of this paper is to show the association which exists among the wide range of knowledge management, knowledge sharing and HRM practices in the knowledge-intensive firms. Design/methodology/approach: The proposed literature review includes the systematic process of research in the following manner; after identifying the main area…

Purpose: The purpose of this paper is to examine first the job responsibilities undertaken by vice-principals and second to investigate the respective contribution of each job responsibility in preparing them for the principalship. Because new principals are drawn predominantly from the ranks of vice-principals in Hong Kong, it is important to…

A process for creating and managing intellectual capital within an organization has the following stages: (1) inquire about causes and effects and infer the implications; (2) invent solutions and inspire others with a cause for change; and (3) install solutions and inspect over the long term to see what is and is not working. (JOW)

The authors attempted to find out to what extent and in which ways, in Belgium, have Flemish services for people with intellectual disability adapted to the specific needs of aging people. A study was undertaken and a questionnaire was developed to address the following research topics: (1) accommodations and personnel, (2) staff working methods,…

Suggests that adaptation to new types of library services may require administrations to alter organizational structures and personnel management practices. A list of references is provided. (FM)

The SEED (Supervisory Effectiveness in Employee Development) model outlines seven steps for managers responsible for personnel development: (1) orientation, (2) assessment of needs and goals, (3) planning of developmental strategies, (4) provision of formal learning experiences, (5) assistance with transfer of training, (6) task assignments for…

Discusses aspects of a good system for library employee performance appraisal, stressing the importance of treating workers as adults and making the appraisal process a two-way exchange. The role of the line supervisor and how to deal with poor performance are also addressed. (MES)

Companies that manage diversity successfully have common characteristics: chief executives' commitment, diversity as a business objective, fair compensation and career tracking, careful diversity training, consistent focus during downsizing, and plans that address the concerns of white males. (SK)

Diversity is a multidimensional construct that affects all members of an organization. The relationship between diversity and organizational performance is not automatic. Diversity must be promoted, supported, and managed effectively to reap its benefits. (SK)

Because of the trend toward using temporary workers and outsourcing, companies often no longer develop people. This causes a problem because managers are often not in charge of hiring, firing, and promoting staff. Knowledge based companies must pay closer attention to the health and well-being of their work force. (JOW)