Resident directors (RDs) in Europe manage a university in a microcosm--overseeing academic affairs, student affairs, finances, facilities, human resources, legal issues, and health and safety. Literature on the RD role remains scarce, and we sought to fill this gap by examining the lived experiences of 22 RDs in Europe. Our phenomenological study…

Some institutions have sought to centralize the supports they give students by developing a center or office dedicated to international students, led by a director or manager overseeing international student support. However, these directors are also not given the resources needed to fully support international students. Our study focuses on the…

Student security is a composite social practice that includes the domains of consumer rights, entitlement to a range of welfare supports and pastoral care, and freedom from exploitation and discrimination. Three traditions shape the systems used for managing and regulating international student security in the nations that export education:…

Like many institutions, Massey University has experienced growth in enrolments of international students. Increasing numbers of international students has led to frustrations for international and domestic students, and for staff. This paper describes an innovative programme designed to help with the orientation of international students. Domestic…

Focuses on career counseling for international students. This introduces a model of career counseling for international students. It is necessary to understand the career counseling process for international students and to emphasize the unique role of the counselor and others in this process. (Author/BEF)

This qualitative study compares the development of student services at a major European university (University of Tartu) with American higher education in order to assess philosophical and organizational differences. Based on European and German models of higher education, the Estonian university has followed a pattern of emphasizing the cognitive…

Although the population of foreign students has grown dramatically, much of the higher education community has shown little interest in the needs of this population or the impact of such growth on colleges and universities. Institutional responsibilities to visiting students and students' obligations in return are discussed. (MLW)

This paper reports on the first part of a recent research study into current initiatives to support the learning of non-English speaking background (NESB) transnational students in Asia who are studying off-shore at Australian universities. Learning support and development staff in 12 universities were surveyed using a questionnaire. The survey…