Negentropy is a construct drawn from physics that can be conceptualized as the opposite of energy losses associated with normal organizational life. Over time, physical systems tend to "wind down" or entropy, eventually into disintegration. The application of negentropy to social systems, metaphorically, is the primary purpose of this…

The paper reflects on the implications of selecting local multifunctional networks as a principal method of achieving improvement in the transition experience of young people with life-limiting conditions, given the range of blocking factors identified. It summarises a programme of work that aimed to tackle these blocks through developing local…

The present research was aimed to: 1) develop the components and indicators of organizational effectiveness for public higher education institutions under the Ministry of Tourism and Sports, Thailand, and 2) develop organizational effectiveness evaluation system for these institutions. The sample included total 41 participants comprising…

This article sets out to argue that organisations can learn but that they cannot do so in their own right without infrastructural support. This article further examines the notion that individuals in organisations also require the cognitive participation of the organisation itself as a learning entity to learn. The close reliance and affiliation…

Purpose: New approaches to extension service delivery are needed that stimulate increased agricultural production, contribute to collective action and which also foster the emergence of agricultural innovation systems. Research in Peru and Mexico explores some of these new approaches. Design/methodology/approach: In both countries, a qualitative…

In public services delivery, action learning is increasingly employed in the hope of improving capacity to address complex, multi-casual and "wicked" social issues to improve the lives of citizens. Yet the understanding of how and why action learning might have potential for enhancing organizational or systemic capability rarely goes…

Suggests that performance consultants are at their best for the benefit of clients when they assume the role of facilitator, not solver of clients' performance problems. Describes the four requirements involved in facilitation: Facilitators, Exemplary Performers, a Model, and Resources. Illustrates how to implement and use the four features of…

Described in this paper are techniques that should be employed by human rights agencies as a way to achieve greater productivity with existing resources. (EB)

Describes trends affecting both knowledge workers and the performance technologists who support them. Five strategies are suggested for providing performance support: (1) address systems-level issues; (2) align performance technology efforts with technological imperatives; (3) provide information filters; (4) provide custom tools; and (5) make…

This meta-analysis examined effects from 126 studies that used organizational development (OD) interventions to modify satisfaction and other attitudes. Multi-faceted interventions were found to be more effective in modifying satisfaction and attitudes than were OD interventions that used a single technique. Team building and lab training were the…

Evaluated nine diverse HIV/AIDS training programs to determine the degree to which programs produced changes in the way that health care systems delivered HIV/AIDS care. More than half the 218 trainees interviewed gave at least one example of a systems change. (SLD)

Purpose--The purpose of this paper is to investigate how a learning organisation can be created within the framework of the family SME in Ireland. Design/methodology/approach--No comprehensive list of independent family businesses in Ireland was available. To overcome this problem a pragmatic approach was taken in the construction of a sampling…

This paper presents several brief papers about the process of systemic change. These are: (1) Step-Up-To-Excellence: A Protocol for Navigating Whole-System Change in School Districts by Francis M. Duffy; (2) The Guidance System for Transforming Education by Charles M. Reigeluth; (3) The Schlechty Center For Leadership In School Reform by Monica…

The International Society for Performance Improvement (ISPI) President (1999-2000) reports on the State of the Profession. Part I compares the profession of human performance technology (HPT) to other professions. Part II discusses the nature of HPT and examines critical classes of variables affecting the mission of HPT. Part III illustrates…

Encourages use of case studies to introduce "real-life" engineering assignments, suggesting that they should be given in a natural order as a series. Describes three such assignments being used at the University of the West Indies. Description, analysis, and design of an existing engineering system is included. (JM)