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Berry, Teresa U.; Milewski, Steven D.; Sexton, Manda C.; Sharp, Allison L.; Williamson, Jeanine M. – Public Services Quarterly, 2020
Citation management programs are tools used to organize references and to create citations and bibliographies. Libraries are often the central point for providing training and support in using these tools. To determine how we could improve our support and training services, we surveyed users to determine what software in being used, why they chose…
Descriptors: User Needs (Information), Citations (References), Bibliographies, Library Instruction
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Terawaki, Yuki; Takahashi, Yuichi; Kodama, Yasushi; Yana, Kazuo – International Journal of Distance Education Technologies, 2011
This paper describes an integration of different Relational Database Management System (RDBMS) of two Course Management Systems (CMS) called Sakai and the Common Factory for Inspiration and Value in Education (CFIVE). First, when the service of CMS is provided campus-wide, the problems of user support, CMS operation and customization of CMS are…
Descriptors: Foreign Countries, Educational Environment, Educational Practices, Case Studies
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Kaplan, Deborah – Journal of Archival Organization, 2009
Planning is necessary in selecting the appropriate digital asset management system for your institution. Key issues one should consider in planning: the objects to be stored, where they come from, and how they will be accessed; the end users; and the needed staffing levels for system maintenance. During the development of the system requirements,…
Descriptors: Information Management, Database Management Systems, Information Technology, Technology Planning