The literature about academic libraries takes a strong interest in the future, yet little of it reflects on academic libraries' underlying stance toward the years ahead: is there a sense of change or continuity? Is there optimism or pessimism? Consensus or divergence? This article explores these questions using data from interviews with a broad…

James Neal begins this essay with the introduction of the 1996 paper, "Choosing Our Futures," by calling it a provocation, and a call to arms for the academic library community to challenge complacency and move forward toward fundamental change. Neal writes here that in the context of extraordinary economic pressures, the early…

Academic libraries have reported long-term declines in circulation, reference transactions, reserves, and in-house library materials usage. Increasingly, libraries are perceived as being less critical to the academic enterprise. Are these trends irreversible? Perhaps public libraries and some innovative academic libraries can provide us with some…

Nearly all academic librarians agree that academic libraries have to change in order to respond successfully to the new realities of the higher education environment, rapidly developing information and telecommunications technologies, and the crisis in scholarly communications. But there is little agreement on what must change, how the changes…

Graduate students are taking big steps and stretching themselves, whether returning to school midpoint in their lives, taking classes on unfamiliar topics, or starting internships and trying to put theory into practice. Who better to offer advice to these graduate students than America's favorite hilarious, morally ambiguous, ambulance-chasing,…

This special issue of "portal: Libraries and the Academy" grew out of a discussion about the need for speculative, creative space within the library and information science (LIS) literature.1 While venues for exposing important research and illuminating case studies are plentiful, the LIS literature lacks an obvious platform on which to…

There is no national policy for school libraries which compels school governing bodies and principals to have a library in their schools. It is thus not surprising that in 2011, only 21% of state schools had libraries, only 7% had stocked libraries and 79% of schools had no library at all (Department of Basic Education (DBE) Republic of South…

As another year draws to a close, the author reflects on the trends in play related to library technologies and attempts to anticipate their trajectory going forward. The library economy has not necessarily achieved full recovery from the recent downturn. Nevertheless, the author expects that investments in technology will expand next year. For…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

This article takes a broad view of the evolution of collecting behaviors in a network environment and suggests some future directions based on various simple models. The authors look at the changing dynamics of print collections, at the greater engagement with research and learning behaviors, and at trends in scholarly communication. The goal is…

The growing trends of tiered reference, roving librarians, and virtual reference offer academic libraries several options for providing the most effective reference service. Increased enrollment at community colleges has prompted a reconsideration of how librarians can balance reference, teaching, and faculty responsibilities. This article…

In the corporate world, the "consumerization of IT" is being debated by C-level execs. Will libraries adopt the new bring-your-own-device-to-work policy? In the workplace, there may be room for debate, but in libraries, librarians don't have a choice whether or not to support the devices patrons want to use, at least not if they want to remain…

Despite the old-fashioned view of the academic library as a static institution, libraries can and do change in response to the needs of users and stakeholders. Perhaps the most dramatic shift in services has been the transition from a purely physical to a combination physical/virtual or even virtual-only environment. This article examines how…

At the time of writing the original paper my viewpoint was a personal one, one that focussed on the status within the profession of equally qualified librarians based purely on the perceived status conferred by the type of libraries in which they worked. However, it must now be observed that the world in which public librarians operated then was…

In 2008, we started by pulling a sample of 483 public libraries from across the country, using 2007 public library annual report data. Because small libraries have different needs and resources than larger libraries, we stratified the sample to make comparisons by size, according to the following population groups: fewer than 10,000 served;…