A growing number of studies have reported that using open educational resources benefits students, but few studies have investigated academic impacts of adopting library-sourced eBooks as the course textbook. This mixed-methods study utilizes the Open Education Group's COUP Framework (Cost, Outcomes, Usage, Perceptions), which has previously been…

Although many Nigerian universities are making efforts to provide access to digital library resources, the level of utilization of these resources have not been encouraging due to several factors. Information literacy has been identified as a major factor when considering the factors that enhance use of digital resources. In view of this, this…

This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…

Since 2012, Cullom-Davis Library at Bradley University has used "Get It Now," an article delivery service from Copyright Clearance Center. It was initially added to fill a hole in the collection created by a 20% reduction in the library budget. In the succeeding 9 years, the service continued to be offered. However, changes were made…

Many academic libraries renovate physical spaces to address the needs of the 21st century learner. This study presents the assessment tools used to evaluate the use of space prior to a branch library renovation as well as results of two post-renovation assessments to examine the success of the project. The pre-renovation survey showed that library…

For decades, declines in library reference use have been inextricably tied to technological improvements. This article asserts that reference staffing models may be a significant predictor of a decline in reference questions. Using two years of data, collected from a large public university, the researchers determined user preferences among five…

The Library and Information Center (LIC) of Patras' University and the Hellenic Open University Distance Library and Information Center constitute two academic libraries that serve two different academic institutions types. By the time of the first phase of the outbreak (spring 2019) they attempted to respond multidimensionally to the emerging…

Academic libraries invest thousands of dollars in assistive technologies (AT) for enhancing the delivery of information services to disabled patrons. However, offering AT might not result in their use by the patrons who need them, thereby leading to a service divide. The analysis of qualitative responses, including more than 1,400 quotations,…

In fall 2019 the Access Services and User Engagement librarians at the Woodbury University Library undertook to identify campus library marginal and nonusers among faculty and students. We administered an online survey and conducted follow-up, one-on-one interviews in an effort to understand: (1) Why some Woodbury community members visit the…

During the pandemic, instruction moved online, and physical formats of media were unable to be used. This presented the opportunity to undertake a quantitative study on the use of streaming videos, particularly in the sciences, at Colorado College. The authors used vendor statistics for the last 5 years (2016-2017 to 2020-2021) and reviewed the…

This study analyses fifteen months of circulation data from a popular titles collection at a regional campus undergraduate library. To better understand how popular titles collections in academic libraries are used, this data analysis shows a breakdown of use amongst the entire campus population (students, faculty, and staff). Faculty are the most…

During the 2020 and 2021 summer semesters, the University of Michigan Biological Station (UMBS) transitioned to hybrid classes that were primarily distance learning with two-week inperson sections. The library offered both synchronous and asynchronous reference assistance over the summer term. An analysis showed that students favored using the…

This study investigated 299 chat reference interactions from an academic library consortium for instances of teaching and compared these against other characteristics of the chat, such as question content, staff type, user status, user satisfaction, institutional affiliation, length, and shift busyness. Statistical analysis revealed that teaching…

J. Paul Leonard Library at San Francisco State University launched a web-scale discovery service, branded as OneSearch in 2013. Before that, Leonard library had been using Google Scholar since 2006. This study gathered usage data on OneSearch and Google Scholar from the library OpenURL link resolver, SFX, and the interlibrary loan server, ILLiad,…

The efficient curation of usage statistics for electronic collections has remained problematic for librarians. Many libraries employ multiple tools and manual processes in order to consolidate and examine usage data. In 2018, the Electronic Resources unit at The University of Alabama Libraries began using LastPass to store vendor contact…