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Swift, Peter E.; Hwang, Alvin – Learning Organization, 2008
Purpose: This paper seeks to present organizational learning processes of knowledge accumulation, articulation, codification and subsequent routine development in a marketing services organization where judgment and rules of thumb were more the norm than codified knowledge and explicit routines. The case illustrates how organizational learning…
Descriptors: Learning Theories, Codification, Learning Processes, Leadership

Ruggiero, Mary; Steinberg, Laurence D. – Journal of Vocational Behavior, 1981
Used a coding system for chronicling a variety of microbehaviors in sequence in adolescent job environments. Working teenagers (N=97) were observed continuously over a two-hour period. Three elements of each of 100 behaviors were recorded: the social context, the character, and the duration and concomitants of the behavior. (Author/RC)
Descriptors: Adolescent Development, Adolescents, Behavior Patterns, Career Counseling