Twitter, a microblogging and social networking platform, has become a center of information and communication that allows us to stay connected in times of crisis. Twitter is a social media tool that can be used for educational purposes, especially in a crisis. Twitter allows users to share ideas and information via text messages called tweets, limited to 280 characters. This research is designed to reveal which authorities more widely inform areas of the public as part of the COVID-19 pandemia process. Snowball sampling method was used and tweets sent between March 11 and May 4 2020 by real and legal accounts in Turkey in health, education and utilities related to COVID-19 were analysed for this study. 4042 tweets sent from 800 different real and legal accounts, and content analyses were carried out. Information tweets sent by experts in health, education, and public fields were categorized in 10 different topics: science-health, vigilante activities, education, isolation, protection, economics, aid, hygiene, psychology, and culture & arts activities. As a result of the analysis, information tweets made in the areas of protection and isolation were found to be the most informed areas and the least informed areas in cultural arts and illegal activities.