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Swan, John E.; Futrell, Charles M. – Journal of Business Communication, 1978
Study suggests that job satisfaction increases to the extent that salespeople (1) know how well they have done, as judged by their superior; (2) know what results their superior expects; and (3) clearly understand the relative importance of job goals. (PD)
Descriptors: Behavioral Science Research, Communication (Thought Transfer), Job Satisfaction, Organizational Communication