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Peer reviewedCalvert, Philip J.; Cullen, Rowena J. – Library and Information Science Research, 1994
New Zealand librarians, using 95 indicators of performance, rated their libraries highest on service indicators and lowest on local government relations. Factor analysis was used to derive 13 dimensions of effectiveness. The indicators ranked highest in a prior survey of stakeholders are spread across nine of the dimensions, which fit four models…
Descriptors: Evaluation Criteria, Factor Analysis, Foreign Countries, Librarians
