Over the past decade, policy discussions about public access computing in libraries have focused on the role that these institutions play in bridging the digital divide. In these discussions, public access computing services are generally targeted at individuals who either cannot afford a computer and Internet access, or have never received formal…

Over the last decade, studies of online catalogs have revealed that they frequently discourage users. Subject queries often fail to produce retrievals or produce retrieval sets that are too large and unwieldy to be easily scanned. Research shows that users are seeking alternative approaches to those that manipulate the subject headings in catalog…

This study reports on faculty response to the Journal STORage project (JSTOR), an online system for accessing digital back archives of core journals in history and economics. Data were collected about general journal use, Internet use, and JSTOR use via a survey administered to 160 historians and economists at the University of Michigan and at…