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Costes, Nathalie; Crozier, Fiona; Cullen, Peter; Grifoll, Josep; Harris, Nick; Helle, Emmi; Hopbach, Achim; Kekalainen, Helka; Knezevic, Bozana; Sits, Tanel; Sohm, Kurt – ENQA (European Association for Quality Assurance in Higher Education), 2008
Quality assurance for higher education in Europe has developed significantly since 2002, and has increasingly influenced, and been influenced by, the Bologna Process. A major step in the Bologna Process was taken at the ministerial meeting in Bergen in May 2005, with the adoption of the Standards and Guidelines for Quality Assurance in the…
Descriptors: Foreign Countries, Quality Assurance, Higher Education, Educational Quality
General Accounting Office, Washington, DC. General Government Div. – 1992
The General Accounting Office (GAO) examined the status and scope of total quality management (TQM) in federal organizations by mailing questionnaires to the heads of 2,800 civilian and Department of Defense installations. According to the 2,277 usable responses, approximately 68% of federal installations are working on various phases of TQM.…
Descriptors: Administrative Organization, Adult Education, Employer Employee Relationship, Federal Government
Jadot, Jean – 1980
A survey, undertaken to study the present status and likely future trends of university management in Europe, grew out of past research that showed such management was in need of change. Four objectives were identified: (1) to study recent developments in European university management; (2) to compare these developments with North American…
Descriptors: Administrative Change, Administrative Organization, Administrator Attitudes, Administrator Evaluation