The Communications, Energy, and Paperworkers Union of Canada assessed literacy learning needs. In focus group discussions, members were asked their perception of such needs in the face of changes in the workplace and society; local union officers (LUOs) were asked how they saw the role of unions in supporting members' literacy learning; employers…

Research funded by the Flexible Learning Advisory Group during 2000-2002 on issues related to online learning and delivery in vocational education and training in Australia was consolidated. Key findings included the following: (1) most students who experienced online learning did so in a conventional class, using face-to-face and other strategies…