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Drabenstott, Karen M.; Weller, Marjorie S. – 1995
Over the last decade, studies of online catalogs have revealed that they frequently discourage users. Subject queries often fail to produce retrievals or produce retrieval sets that are too large and unwieldy to be easily scanned. Research shows that users are seeking alternative approaches to those that manipulate the subject headings in catalog…
Descriptors: Access to Information, Data Analysis, Design Requirements, Indexing
Lawrence, Gary S.; Matthews, Joseph R. – 1984
In 1981 and 1982, a group of 5 organizations conducted a coordinated study of public online catalog users and nonusers in 31 research, academic, community college, public, and governmental libraries with 17 different online catalogs. It was found that: (1) the most important user characteristic linked with success and satisfaction in using online…
Descriptors: Academic Libraries, Higher Education, Information Retrieval, Library Automation