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Direct linkPhillips, Andrea; Kaufman, Julia H.; Pane, John F.; Lee, Emma; Bogart, Andy – RAND Corporation, 2019
This report presents findings from RAND's evaluation of the Appalachian Renaissance Initiative (ARI) in 17 districts totaling 99 kindergarten-12th grade schools within the Kentucky Valley Educational Cooperative (KVEC). The initiative took place from the 2014-2015 through 2017-2018 academic years. The evaluation examined various aspects of ARI…
Descriptors: Elementary Secondary Education, Program Implementation, Program Effectiveness, Academic Achievement
Download full textZickuhr, Kathryn; Rainie, Lee; Purcell, Kristen; Madden, Mary; Brenner, Joanna – Pew Internet & American Life Project, 2012
This report explores the world of e-books and libraries, where libraries fit into these book-consumption patterns of Americans, when people choose to borrow their books and when they choose to buy books. It examines the potential frustrations e-book borrowers can encounter when checking out digital titles, such as long wait lists and compatibility…
Descriptors: Books, Electronic Publishing, Libraries, Library Services
Peer reviewedNitecki, Danuta A. – Journal of Academic Librarianship, 1996
The diagnostic instrument SERVQUAL has been developed to measure customer expectations and perceptions of service. This article describes a study that investigated how applicable SERVQUAL is to academic libraries and how influential the study's findings might be in changing concepts of the management of academic library services. Two SERVQUAL…
Descriptors: Academic Libraries, Attitude Measures, Change Agents, Data Analysis
Truckee Meadows Community Coll., Sparks, NV. – 1998
This document represents a major component of Nevada's Truckee Meadows Community College (TMCC) strategic planning activities and elaborates on the technology functions found in the college strategic plan. Information resources at TMCC are grouped into five areas: (1) administrative computing, the area of information processing that supports the…
Descriptors: Community Colleges, Computer Assisted Instruction, Distance Education, Educational Change
Rossi, Robert J.; Daugherty, M. Shannon – 1997
Changing demands on academic libraries make it important to assess continuously the status of academic library resources and library operations. The Academic Library Survey (ALS), conducted periodically by the National Center for Education Statistics (NCES) since 1966, was designed to provide concise information on library resources, services, and…
Descriptors: Academic Libraries, Change, College Faculty, Full Time Equivalency
Ryan, Joe; McClure, Charles R. – Online Submission, 2003
Ryan Information Management conducted a return on investment (ROI) study of the economic value of the Hawaii State Public Library System (HSPLS) and identified potential additional sources of operating revenue. HSPLS economic value was examined from four viewpoints, HSPLS: direct economic impact, market value, peer comparison and value to library…
Descriptors: Economic Impact, Program Effectiveness, Public Libraries, Library Services
