Performance measurement in the public sector is largely based on objective metrics, which may be subject to gaming behaviour. This paper investigates a novel subjective performance evaluation system where independent inspectors visit schools at very short notice, publicly disclose their findings and sanction schools rated fail. First, I…

How well do youth offending teams (YOT) work? In which areas of their work is their performance excellent and where is improvement needed? This research examined annual performance assessments of services for children and young people undertaken by Ofsted in 57 local authorities from January 2006 to April 2009, together with relevant data relating…