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Peer reviewedCalvert, Philip J.; Cullen, Rowena J. – Library and Information Science Research, 1994
New Zealand librarians, using 95 indicators of performance, rated their libraries highest on service indicators and lowest on local government relations. Factor analysis was used to derive 13 dimensions of effectiveness. The indicators ranked highest in a prior survey of stakeholders are spread across nine of the dimensions, which fit four models…
Descriptors: Evaluation Criteria, Factor Analysis, Foreign Countries, Librarians
Download full textLong, Sandi – 1996
This annual report of public library services is part of "The Upgrade Process," a tool for Utah's public librarians and library trustees to use as they work to improve the quality and effectiveness of public library service. The process has three major components: public library service standards; a flexible planning process for public…
Descriptors: Efficiency, Librarians, Library Acquisition, Library Administration
