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Marshall, Jon; Pritchard, Ruie; Gunderson, Betsey – School Leadership and Management, 2004
The purpose of this study was to determine the congruence among W. E. Deming's 14 points for Total Quality Management (TQM), the organizational health of school districts, and student achievement. Based on Kanter's (1983) concept of a Culture of Pride with a Climate of Success, healthy districts were defined as having an organizational culture…
Descriptors: Trust (Psychology), School Organization, School Districts, Organizational Culture