In 1981 and 1982, a group of 5 organizations conducted a coordinated study of public online catalog users and nonusers in 31 research, academic, community college, public, and governmental libraries with 17 different online catalogs. It was found that: (1) the most important user characteristic linked with success and satisfaction in using online…

This volume tells stories about the tools we use, but these narratives are told in numbers rather than in words. Organized by various aspects of society, each chapter uses tables and statistics to examine everything from budgets, costs, sales, trade, employment, patents, prices, usage, access and consumption. In each chapter, each major topic is…

This paper reports on a research project that evaluates the impact of OhioLINK's resource sharing options upon traditional interlibrary loan services and organization. This impact is documented by a study of the interlibrary loan transactions processed by the Interlibrary Loan Department, Carlson Library, University of Toledo, before and after…