This study addressed behavioral and organizational issues related to office automation technology. Data from a national sample of 383 organizations were analyzed to determine if the manner in which organizations designed and managed office support made a difference in the job satisfaction and productivity of support personnel. Research…

This report reviews the background and rationale for a cooperative authority file building system and describes the services, products, and operation of the new Name Authority Cooperative (NACO). The document defines the relationship between NACO, other Library of Congress (LC) cooperative projects, and the Linked Systems Project (LSP). The…

This volume tells stories about the tools we use, but these narratives are told in numbers rather than in words. Organized by various aspects of society, each chapter uses tables and statistics to examine everything from budgets, costs, sales, trade, employment, patents, prices, usage, access and consumption. In each chapter, each major topic is…