The findings in this report come from a survey conducted in March 2001 in which 1,501 people interviewed in March 2000 were re-interviewed. This longitudinal approach shows that over the course of a year people's use of the Internet gets more serious and functional. Internet users were much more likely in 2001 to use the Web at their jobs and go…

A Technology in Texas Public Schools 1998 Survey instrument was integrated into a Web-based response system enabling the instrument to be accessed, completed, submitted, and instantaneously analyzed over the Internet. A mark-sense or optical scan paper version of the instrument was also developed for mail-out distribution to each school district…

This paper reports on an evaluation of InfoPoint, a centrally-managed, professionally staffed reference service available at the University of Minnesota, Twin Cities Campus Library through a variety of communication modes, including a World Wide Web form, direct e-mail, and chat and collaborative browsing. Over 400 InfoPoint users were sent a…