Does Clear Communication Relate to Job Satisfaction and Self-Confidence among Salespeople?.

Swan, John E.; Futrell, Charles M.

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Peer reviewed

ERIC Number: EJ200994

Record Type: CIJE

Publication Date: 1978

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Does Clear Communication Relate to Job Satisfaction and Self-Confidence among Salespeople?

Swan, John E.; Futrell, Charles M.

Journal of Business Communication, v15 n4 p38-52 Sum 1978

Study suggests that job satisfaction increases to the extent that salespeople (1) know how well they have done, as judged by their superior; (2) know what results their superior expects; and (3) clearly understand the relative importance of job goals. (PD)

Descriptors: Behavioral Science Research, Communication (Thought Transfer), Job Satisfaction, Organizational Communication, Sales Workers, Self Esteem, Speech Communication, Supervisors, Tables (Data)

Publication Type: Journal Articles; Reports - Research; Numerical/Quantitative Data

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Audience: N/A

Language: English

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