This series of articles discusses the use of adult and student volunteers in school libraries, focusing on volunteer recruitment; planning, implementation, and evaluation of volunteer programs; training methods and materials; and appropriate rewards for volunteers. (CLB)

Volunteer fund raisers for colleges bring enthusiasm, perspective, motivation, and influence to the task of soliciting gifts. They stretch staff time, fill out the fund-raising team, and cost little. Careful definition of responsibilities, recruitment, training, and monitoring and rewards for good work are essential to getting the best results.…

This description of a program in which public libraries serve as sites for mediation sessions discusses the advantages of mediation over judicial proceedings in resolving disputes in the neighborhood and workplace, the role of the library in this program, and the effects on the library's relationship with the community. (CLB)

A trustee at both a military school and a major university finds common responsibilities and dynamics on both boards and offers suggestions to development officers in their work with both trustees and fund-raising volunteers. (MSE)

There are ways to fire an unproductive volunteer and still do minimal damage to both the volunteer and the alumni association, but an ounce of prevention is advocated. Some types of volunteers that might cause problems are identified and advice on what to do when dismissing a volunteer is provided. (MLW)

An overview of the management basics every alumni director needs is presented, including: staffing, planning, managing money, budgets, and facilities management. (MLW)

Guidelines offered for working with college alumni volunteers in student recruitment efforts include enlisting local alumni leaders' help; communicating expectations and procedures; requiring up-to-date records on local schools; prompt response to volunteer communications; and recognizing volunteer contributions. (MSE)

Although volunteers serve many useful functions in fund raising, soliciting gifts should be left to staff. Volunteers are hard to recruit, keep, motivate, are unreliable, lacking in expertise, and they can balk at the realities of development tasks. Development offices should carefully think through the appropriate roles for these individuals.…

A bad attitude can sabotage recruiting volunteers. After examining attitudes, alumni administrators need to set goals, make plans, write job descriptions, recruit the right people for the job, and delegate properly. Ways to ensure good continuing relations are offered. (MLW)

A discussion of conflict resolution in student activities planning and administration, presented in radio talk-show format, looks at a variety of issues, including making confrontation positive and effective, conflicts between campus activities programs and artists, student involvement in activities planning, the advisor's role, and contracts.…

Channeling the energy of volunteer boards of parents and community members can produce unexpected dividends. At Alma College (Michigan), a parent board raises $250,000 annually and helps recruit new students. A formal and communicative relationship between advisory board and governing board is essential for effective operation. (Author/MSE)

Building a college's potential for a major gift requires that (1) faculty, administrators, and volunteer leaders share a strong sense of where they want the institution to go and how to take it there; and (2) the development professional communicate that vision and excitement to alumni, community, and other possible donors. (MSE)

A discussion of college liability for its students' injuries during participation in community service projects includes an overview of relevant law, concerns about waivers of liability, the role of insurance, and practical administrative tips for assessing and decreasing liability. (MSE)

The 16 essays in this volume address the premise that the success of a college or university related foundation is directly proportional to the strength and quality of its relationship with its host institution. Papers are organized into four sections on: genesis and evolution of institutionally related foundations, their structure and function,…

Results of a national survey of colleges and universities concerning alumni involvement in off-campus community service programs indicate a broad variety of activities. Steps to take in establishing and managing an alumni association community service project are outlined. (MSE)