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| McClure, Charles R. | 2 |
| Hernon, Peter | 1 |
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| Journal Articles | 2 |
| Opinion Papers | 2 |
| Information Analyses | 1 |
| Reports - Descriptive | 1 |
| Reports - Research | 1 |
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| Researchers | 1 |
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Peer reviewedMcClure, Charles R. – Library Trends, 1994
Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such…
Descriptors: Computer Networks, Data Collection, Evaluation Methods, Focus Groups
Peer reviewedHernon, Peter; McClure, Charles R. – Library and Information Science Research, 1987
Discusses issues relating to the reliability, validity, utility, and information value of unobtrusive testing of library reference services; provides suggestions for practical applications of these criteria; applies study findings to library decision making and planning; and identifies topics for further methodological refinement. (Author/CLB)
Descriptors: Data Analysis, Data Collection, Data Interpretation, Experimenter Characteristics
