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Direct linkJuvina, Ion; van Oostendorp, Herre – Discourse Processes: A Multidisciplinary Journal, 2008
Research on cognitive modeling of information search and Web navigation emphasizes the importance of "information scent" (the relevance of semantic cues such as link labels and headings to a reader's goal; Pirolli & Card, 1999). This article shows that not only semantic but also structural knowledge is involved in navigating the Web…
Descriptors: Computer System Design, Cues, Semantics, Internet
Peer reviewedVan Every, Elizabeth J.; Taylor, James R. – Management Communication Quarterly, 1998
Introduces, through a conversation with computer-system designers from the Netherlands, the Language/Action Perspective on modeling business workflow and communication processes. Describes their attempts to develop system models that go beyond data flow to incorporate the communicative actions or transactions that result in the creation of a…
Descriptors: Communication (Thought Transfer), Communication Research, Computer System Design, Discourse Communities
