Explains how to create an organizational system that will result in good performance. Topics discussed include process versus system; two views of a system, i.e., mechanistic and organic; and components of a system, including performance guides, measurement of results, feedback, and training. (LRW)

Provides a descriptive 10-step format to be used for conveying some basic concepts of instructional technology to clients, and for focusing the consultant-client interaction, both during initial project definition and throughout project implementation. (Author/MER)

Suggests computer assisted instruction software that doesn't provide all necessary components of a lesson can be useful if the teacher identifies instructional functions (Gagne's Events of Instruction) provided by the program and supplies those that are missing. This framework is applied to analysis of a specific computer program. (MBR)

A procedure called "Services/Requirements Analysis" is proposed as a means of improving input to institutional management information systems. The procedure profiles the office's information needs and limitations and identifies benefit groups, all according to user perceptions and not the assumptions of the technological community. (MSE)

Delineates the differences between simulators and training devices, and discusses the possibility of inadequate training when simulators are used as training devices. Guidelines for appropriate training device development using a behavioral learning approach are presented. (13 references) (CLB)

Establishing evaluation objectives requires formal, frequent, and extensive interaction among program evaluators and administrators to obtain from administrators the information necessary to make the most effective choices in planning and carrying out evaluations. Three techniques are described that can be used to ensure that this interaction is…

Describes the categories of available information management software, and provides guidelines for needs assessment, software selection, testing, and evaluation. The annotated bibliography cites general discussions and program reviews for the following types of software: file management, general database management, bibliographic management,…

Describes use of RFPs (requests for proposals) to specify requirements for automated library systems and presents advice on when to use RFPs, how to construct the statements, and how to present library needs and priorities so that maximum success in choosing a vendor and system are achieved. (Author/CLB)

Information systems are becoming more than computer systems, with new equipment and techniques combining with data processing to form a new field called information technology. The emerging discipline of systems engineering is discussed along with nine systems engineering techniques. An organization chart of an information services department is…

The drive for systemic reform in education reflects a widespread hunger in all sectors of society to make sense of the whole, as is shown in the increasing recognition of people in organizations of the interrelatedness of the organizations' parts. However, many attempts at systemic reform are hampered by the lack of a common view of what an…