Defines cultural sensitivity and discusses the need for librarians to be culturally sensitive to ensure that libraries are instrumental in staff and patron success. Highlights include a presentation of culturally sensitive learning programs and guidelines; an examination of related issues and trends occurring at the University of Arizona Library.…

Five articles focus on issues of accountability within the library profession. The topics discussed include the roles of library schools and associations in developing professional attitudes, performance measures for reference services, responsiveness of collection management to university needs, confidentiality of library records, and guidelines…

This paper explores issues related to the degree to which weight and emphasis are given in higher education hiring and promotion practices to research versus teaching and service. In particular it examines the special problems posed by research demands in traditionally non-research universities. Noting that one of the most significant…