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Mackey, Terry; Mackey, Kitty – Library Journal, 1992
Presents W. Edwards Deming's Total Quality Management method and advocates its adoption in libraries. The 14 points that form the basis of Deming's philosophy are discussed in the context of the library setting. A flow chart of the reference process and user survey questions are included. (MES)
Descriptors: Administrative Principles, Flow Charts, Guidelines, Library Administration
Eastmond, Jefferson N. – 1977
This model is an attempt to create a measure of resources to reflect the value of persons, groups, villages, provinces, or nations in terms of education. It attempts to measure human assets and nonhuman material elements. To measure gross cumulative factors, this measure of wealth considers population, environmental learning, and formal learning.…
Descriptors: Accountability, Achievement, Charts, Developing Nations
California Univ., Santa Barbara. University Library. – 1986
This document describes an investigation of the adequacy of the University of California, Santa Barbara (UCSB) Library's organizational structure, organizational climate, staffing patterns, training, career development, and communication to meet the needs of a postulated public services environment of 5 to 10 years in the future. Discussion of the…
Descriptors: Academic Libraries, Administrative Organization, Charts, Communication (Thought Transfer)
