Holds that database producers and online system vendors have failed to maintain sufficient quality control over their products, and that online searchers should voice their complaints about file documentation errors, indexing inconsistencies, and incorrect data entries. (FM)

Reviews the factors to be considered in evaluating abstracts. Types of abstracts, content, length, writing style, comprehensive criteria for abstracts, readability, readability testing, compatibility with ANSI (American National Standards Institute) standards, and informativeness are among the topics covered. (12 references) (KRN)

The vice president of a computerized information center discusses her career history, the development of information services and the database industry, current information technologies and the role of artificial intelligence, characteristics of indexers and abstractors employed, the kind of training needed by abstractors and indexers, and…