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Dynamism in Electronic Performance Support Systems.
Laffey, James – Performance Improvement Quarterly, 1995
Describes a model for dynamic electronic performance support systems based on NNAble, a system developed by the training group at Apple Computer. Principles for designing dynamic performance support are discussed, including a systems approach, performer-centered design, awareness of situated cognition, organizational memory, and technology use.…
Descriptors: Computer System Design, Models, Systems Approach, Training Methods
Performance Support Engineering: An Emerging Development Methodology for Enabling Organizational Learning.
Raybould, Barry – Performance Improvement Quarterly, 1995
Discussion of electronic performance support systems (EPSS) focuses on performance support engineering and its role in designing performance support systems. Highlights include the organizational performance/learning cycle model; a systems approach to EPSS; computer-based training and other EPSS methodologies; and future possibilities. (LRW)
Descriptors: Computer Assisted Instruction, Computer System Design, Futures (of Society), Learning Processes
The Necessity of Being "Un-Disciplined" and "Out-of-Control": Design Action and Systems Thinking.
Nelson, Harold G. – Performance Improvement Quarterly, 1994
Introduces design, integrated with systems thinking, as a necessary if not sufficient means for meeting the challenge of how to create or recreate organizations and institutions. The limits of problem-solving strategies when applied to complex organizational change, the designer's role, and the creative process of design are discussed. (Contains…
Descriptors: Change Strategies, Creative Thinking, Creativity, Definitions
Creating Our Future in an Age of Transformation.
Banathy, Bela H. – Performance Improvement Quarterly, 1994
Explores issues arising from the massive social changes that will flow from the recently emerged information age to define a new approach to systems design. This approach will allow the creation of a better future while enhancing human performance, adding value to organizations, and creating just and ethical systems. (Contains 32 references.) (KRN)
Descriptors: Design, Futures (of Society), Models, Organizational Change
Connecting Diversity Efforts in the Workplace with Business Mission, Goals, and Objectives.
Johnson, Sandra J. – Performance Improvement Quarterly, 1994
Discusses the management and evaluation of diversity in the workforce and emphasizes the need to link diversity issues with organizational goals and performance needs. Differences between a "quick fix" and systematic action are examined; distinctions between a program and a process are explained; and measuring results of diversity…
Descriptors: Cultural Differences, Evaluation Methods, Evaluation Problems, Labor Force
Process Re-Design for Enhanced Human Performance.
Davies, Ivor K. – Performance Improvement Quarterly, 1994
Argues that a process orientation, rather than a focus on inputs and outputs, offers performance technologists a more direct way of contributing to the realization of key business goals and more effectively focuses training and development on performance issues. Process redesign is a key strategy in the realization of these two goals. (Contains 15…
Descriptors: Business, Design, Labor Force Development, Models
Preparing Preservice Teachers to Use the Systems Approach.
Reiser, Robert A.; Radford, Jennifer M. – Performance Improvement Quarterly, 1990
Discussion of the need for school reform focuses on teaching students enrolled in teacher education programs how to use systems approach principles to help with instructional planning. Topics discussed include setting objectives; selecting instructional materials; evaluating instructional effectiveness; constraints and pressures faced by teachers;…
Descriptors: Educational Change, Educational Improvement, Educational Objectives, Evaluation Needs