Radio broadcasting is used in Botswana to inform, teach, and persuade adults about issues in agriculture, health, wildlife, conservation, and other areas. However, open broadcasting is not an effective nonformal education tool. Active and guided group listening to radio enables discussion and feedback. (SK)

Knowing how to use authoring software does not guarantee effective multimedia instruction. Developers should focus on good product definition, design, and content and on skill building. (SK)

Pacific Bell changed the process for producing computer-based training. The use of models and authoring-shell templates gives course developers greater responsibility and flexibility in designing their training products. (JOW)

Technology has potential for teaching soft skills--typically those that are culture, gender, and model based. Authoring software for training is still being refined and interactivity is not where it needs to be for many applications.(JOW)

Multi-User Dungeons (MUDs), are text-based virtual reality environments in which participants separated by great physical distances can communicate and collaborate in programming. Most MUDs started out as adventure games but are quickly being adapted for more "serious" endeavors. This paper presents a case study of the experiences of a…