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Fine, Sara – Journal of Academic Librarianship, 1995
It is vital that librarians know the assumptions and principles of information-seeking behavior, make observations of themselves and users, and analyze failed reference interactions. They can make the human factor a strength rather than a limitation in the seeking and sharing of information. (Author/JMV)
Descriptors: Behavior Patterns, Behavioral Science Research, Client Characteristics (Human Services), Information Seeking