A 10-step process is outlined for college decision makers assessing the feasibility of self-operation, contract management, or some combination of these for management of a specific service or function. The role of the governing board in decision making and acceptance of ultimate responsibility for success is also discussed. (MSE)

The winner of the 1994 CAUSE Award for Exemplary Leadership and Information Technology Excellence offers his view of information technology, resources, and management. Engineering principles are applied to information technology issues, such as access versus security and client/server versus mainframe systems. College/university information…

An interview with Stephen C. Hall and Constance F. Towler of the Harvard University Office for Information Technology (Massachusetts) addresses issues in implementing management techniques to improve and maintain program quality. Topics include motivation, executive-level knowledge and support, specific changes made, and response and assistance…

The emerging national information infrastructure is viewed as a solution to problems facing higher education, rather than as another drain on resources. Creative planning, reassessment of traditional models of campus organization, teaching, and learning, and creation of broad-based partnerships in public and private sectors will be required.…

An award-winning administrator of a college computer system discusses the role of networking and teamwork in successful information management, drawing on experiences during recent political upheavals in eastern Europe for illustration. Other success factors stressed include having and sharing a dream and developing future leaders. (MSE)

Research administrators must understand who they are and what they do. A metaphor for the research administrator's identity and service mission is proposed: "custodian of the corporate conscience and culture." The role of this administrator is viewed as part of the entire process of learning for the development of generalizable knowledge…

To manage enrollments, today's colleges and universities must incorporate marketing strategies and organizational changes that until now have generally been used only by business and other private sector professionals. (MSE)

Active asset management has not been consistent or cost-effective for college and university endowment funds. Indexing offers higher returns than median active management, provides more investment stability, is available to small institutional endowments across a broad spectrum of investment asset classes, and at lower cost than active management.…

While enrollment management bears a great resemblance to marketing, the interest in it is symbolic of a new step in the evolution of American colleges, acknowledging that higher education needs a more professional approach to self-management. (MSE)

Although information systems developers are encouraged to adopt a client/server orientation, systems architectures and tools are still evolving. Successful applications must be built on standards and a well-defined system architecture, and data administration issues must be addressed. Key management concerns for colleges and universities are…

At Eastern Washington University, strong executive leadership in a planning process incorporating a microcomputer-based model has begun to enable integration of campus planning and budgeting. The computer model offers departmental planners a sophisticated tool for analyzing alternative strategies over a number of years. (MSE)

Five veteran college alumni directors share strategies for creating an effective association: deciding what program aspects must be measured; assessing the program realistically; listening to customers; stretching program resources to hold down cost and work more efficiently; and remembering the value of the human touch in program design and…

Argues that the two best means for achieving diversity and leadership in college and university information management are affirmative action (defined as actively seeking out talent wherever it resides) and formal mentoring programs. Describes mentorship as an individual commitment to seeking out, identifying, and developing the leaders of the…

An informal survey of college editors via electronic mail (e-mail) found that many felt inter- and intrainstitutional e-mail was an efficient method of communication but also elicited some concerns. Some respondents noted it did not replace face-to-face communication; flaming and overload were also noted as negatives of e-mail. (MSE)

The ways in which advancing technology will affect college and university public relations and the mass media in the next century are examined, and a survey of 60 campus public relations specialists and 40 journalists concerning predicted changes is reported. Implications for campus communications with the media are also discussed. (MSE)