In the recent past, the proliferation of digitally available content heralded the beginning of serious problems for the business models of publishers. The ease with which content can be accessed, copied and distributed disrupts the control of those whose role has been to manage and profit from the intellectual property rights of content producers.…

The first of two articles presents basic selection criteria for desktop publishing software packages, including discussion of expectations, required equipment, training costs, publication size, desired software features, additional equipment needed, and quality control. The second provides a brief description of desktop publishing using the Apple…

Describes how, by adapting software inspections to assess documentation and code, technical writers can collaborate with development personnel, editors, and customers to dramatically improve both the quality of documentation and the very process of inspecting that documentation. Notes that the five steps involved in the inspection process are:…

Discusses methods of textual documentation that can be used for software documentation. Highlights include measurement of text comprehensibility; methods for the measurement of documentation quality, including readability and the Cloze Procedure; tools for the measurement of text readability; and the development of the Reading Measurability…

Discusses the role of computer keyboard operators in typesetting complex mathematical expressions used in instructional materials, examines the role of software in producing good quality output, and describes Expressionist, software for Macintosh hardware that can be used with desktop publishing and word processing software to enter mathematical…

Focuses on problems in making machine-readable data files (MRDFs) accessible and in using them: quality of data in MRDFs themselves (social scientists' concern) and accessibility--availability of bibliographic control, quality of documentation, level of user skills (librarians' concern). Skills needed by social scientists and librarians are…

Implementation of IT "solutions" in the context of changes to business processes and efficiency is a common trigger for using formalised project management techniques. The trigger may include topical activities such as job evaluation schemes or quality assurance accreditation. This has led to a blurring of the boundary between projects and…

Papers on local area networks (LANs), modelling techniques, software improvement, capacity planning, software engineering, microcomputers and end user computing, cost accounting and chargeback, configuration and performance management, and benchmarking presented at this conference include: (1) "Theoretical Performance Analysis of Virtual…

Examines some of the problems that must be solved before the Internet can realize its educational potential, including access that is educationally beneficial; hardware and software availability; charges for Internet access; technical and curriculum support; lack of coherent structure, stability, and documentation; censorship; and quality control.…