Examines four aspects of administrative software systems implementation that college and university administrators need to understand to avoid implementation pitfalls. These include: (1) system complexity, (2) dangers of customization, (3) documentation, and (4) real costs. (DB)

Discusses the issues influencing the design, implementation, and promotion of the Towers Perrin in-house text retrieval system. The discussion of factors influencing system design includes the organizational culture, the existing computer and communications network, and the availability of text retrieval software. Suggestions for in-house systems…

Considers causes of friction between librarians and computer support staff, including poor communications, dealing with patron discontent, management problems, difficulties in purchasing hardware and software, and difficulties with systems work. (LRW)

This book examines career development (CD) support in organizations and presents guidelines for provision of CD activities by employers. The following topics are discussed: career management (the changing work environment, the employer's role, shared responsibility, CD principles, CD theory, and understanding CD support); career support systems…